The DearBill demo twin

A counselor takes a phone call from a member. He types four facts. DearBill shows which programs may fit and why, prefills two real government applications, and texts the member one secure link; she checks her info, fixes one number, uploads her Medicare card and signs both forms on her phone. The counselor reviews her changes and approves; one application is sent (clearly labeled SIMULATED), the other becomes a prepared mail packet, and the counselor fills the state web portal from a side panel. A director dashboard shows the time saved. Nothing on any screen ever lies.

Press d on any page for the presenter strip (scenario picker, reset, skip-to-scene, relay status).

Margaret's story — the six scenes

SCENE 1

8:55am — Home

Alex's morning: the priority list, two callbacks, one unread message — then the phone rings.

SCENE 2

The intake call

Four facts in under a minute, with the timer running.

SCENE 3

Margaret's screen — programs + forms

The live checklist, may-qualify cards, "Explain to Margaret", the secure-link text.

SCENE 4

Margaret's phone

The Messages thread, the code, one thing per screen, the fix, learn cards, two signatures.

SCENE 5

Review & approve

The $6,200 → $5,800 diff, both forms, the only Approve.

SCENE 6

Honest dispatch

SIMULATED send, the mail packet, NJSave filled 31 of 32, the status text in her thread.

EPILOGUE

Director dashboard

Time saved, derived from this run's real timestamps.

Meet the caseload

Margaret is the live story above. Around her, fourteen seeded members carry the real situations of this work — tap any card to land on that member's page, with their copilot already scoped to them. Ordered by demo value: start with the first row.